COVID-19 Response

We’ve implemented new measures for the safety of our customers and staff, so shipping of orders may be delayed and our return policy has been adjusted. Learn more

We have provided answers to some of our most frequently asked questions for the following topics:

Rubber Resistance

What are the weights / pounds for each color of SPRI’s tubing products?

  • Yellow +/- 10lbs
  • Green +/- 20lbs
  • Red +/- 30lbs
  • Blue +/- 40lbs
  • Purple +/- 50lbs

What are the lengths of the different Xertube® products?

  • Original Xertubes® range from 44” – 54” depending on the resistance level
  • Braided Xertubes® are all 55” long
  • Braided Xertube® Plus’ are all 70” long

Is the resistance of the Braided Xertube® the same as the resistance of the Original Xertube®?

  • Yellow Braided Xertube® = Resistance level in-between Yellow/Green Original Xertube®
  • Green Braided Xertube® = Resistance level in-between Green/Red Original Xertube®
  • Red Braided Xertube® = Resistance level in-between Red/Blue Original Xertube®
  • Blue Braided Xertube® = Resistance level in-between Blue/Purple Original Xertube®

What is the difference between the Lex Loop and the Xercuffs®?

    Example: Lower body “isolation” exercise: Side Lying Side Leg Lift Lower body “integrated” exercise: Standing Lateral Shuffle

What is the proper way to put on a Lex Loop / Xercuff®?

    The proper way to put on either the Lex Loop or the Xercuff® is to step into the middle of the tubing ring with both feet then secure the cuffs to ankles. The rubber tubing should always be on the outside of your ankles.

Are any of SPRI’s rubber resistance products latex free?

    No, all of our rubber resistance tubings contains latex.

How do I clean my tubes?

    Tubing products should be cleaned using a damp cloth with water and mild soap.

How long should my tubing products last?

    The lifespan of SPRI’s tubing products depends upon the amount of use and proper care. All of SPRI’s products are warrantied for 90 days. SPRI recommends inspecting all tubing products on a regular basis and replacing annually to ensure the best possible performance.

How far can tubing be stretched?

    It is recommended that the tubing be stretched no further than 1.5 times its resting length to minimize breakage and ensure the lifespan of the tubing.

Can SPRI’s tubing be used in pools?

    Yes, SPRI’s tubing can be used in pools, however it must be rinsed thoroughly in non-chlorinated water and hung to thoroughly dry after each use. In addition, it is recommended that the Xertube® with Sleeve or Braided Xertube® is used in pools with a rough surface bottom.

Stability and Balance Training

What is the difference between the Ultra Ball® and the Elite Xercise Ball™?

    The Ultra Ball® is made of a slightly heavier, thicker gauge material compared to the Elite Xercise Ball™. Additionally, the Ultra Ball® has a dimpled surface, vs. the smooth surface with ridges of the Elite Xercise Ball™.

How do I know what size ball is right for me?

  • 45cm – For heights under 5’
  • 55cm – For heights between 5’ – 5’7”
  • 65cm – For heights between 5’8” – 6’3”
  • 75cm – For heights over 6’3”

How often should I re-inflate my stability ball?

  • 45cm – Max inflation – 16.5” (45cm)
  • 55cm – Max inflation – 21” (55cm)
  • 65cm – Max inflation – 25” (65cm)
  • 75cm – Max inflation – 29” (75cm)

How long should the Stability Ball last?

    The lifespan of SPRI’s stability balls depends upon the amount of use and proper care. All SPRI products are warrantied for 90 days. SPRI recommends inspecting all stability ball products on a regular basis and replacing every 1-2 years to ensure the best possible performance.

Weight Resistance Training

What is the difference between the SPRI® Slam Ball and the SPRI® Dead Weight Slam Balls?

    The SPRI® Slam Ball is designed to bounce when slammed against surfaces, while the SPRI® Dead Weight Slam Ball does not bounce when slammed.

What is the filling inside the FitBags?

    The FitBags are filled with sand.

What is the advantage of using a KettleBall vs. a KettleBell?

    The Kettleball is soft and easier on floors, and more comfortable when coming in contact with the body than the Kettlebell.

What size inner bags come with the 50lb and 100lb Performance Bag?

    The 50lb Performance Bag comes complete with one 20lb filler bag and three 10lb filler bags. The 100lb Performance Bag comes with three 20lb filler bags and four 10lb filler bags.

Training Ropes

How do I know which rope to purchase?

    When purchasing a Training Rope take into consideration the length and the diameter of the rope. The length of the rope dictates the overall weight of the rope and the exercise area required. The diameter of the rope also influences the weight of the rope as well as grip size. A 40’ or 45’ long rope X 1 ½” diameter accommodates most and is a great place to start.

What’s the advantage to the covered vs. non-covered training rope?

    A covered rope is designed to wear longer and resist fraying, making it a more durable, longer-lasting rope.

Other than the cover, is there any difference between the covered and non-covered training ropes?

    No, both ropes respond and performance equally.

What is the best way to anchor the training ropes?

    Using SPRI’s Training Rope Anchor Station.

Athletic Conditioning

Can the cover of the Qube™ be replaced?

    No, the durable vinyl covering is designed to resist wear over time.

What is the proper length of jump rope for me?

    The optimal length of the jump rope varies based upon body type. As a rule, if you step on the middle of the rope with both feet hip width apart and extend the rope with handles in hand, the hands should be positioned at approximately chest height.


How many Kettlebells will the KettleBell Studio Rack hold?

    The number of Kettlebells that fit on the Studio Rack varies depending on the size of Kettlebells. It is designed to fit approximately (9) light-to-moderate weight Kettlebells.

How many products fit on the Kettle Weight Racks?

  • 2-Tier Rack - designed to fit approximately (12) moderate-to-heavy weight Kettlebells/Kettleballs
  • 3-Tier Rack - designed to hold approximately (18) moderate-to-heavy weight Kettlebells/Kettleballs

How many SPRI® Weighted Bars fit on the Weighted Bar Rack?

    The number of SPRI® Weighted Bars that fit on the rack varies depending on the size/weights of bars. It is designed to comfortably hold (24) bars varying in weights from 6-36 lbs.

Flexibility & Mobility

Is the High Density Foam Roller better than the standard white Foam Roller?

    The High Density Foam Roller is designed to be more firm, provide deeper roller pressure, and resist compression more over time than the white Foam Roller.


How do I clean my mats?

    Mats can be cleaned with warm water and/or vinegar, using a damp cloth.


What are the weight equivalencies for the Hand Buoy’s?

    The resistance of the Hand Buoy’s varies considerably depending upon the rate at which they are submerged in the water. Below are approximate weight resistances for each size:
    • 4" Mini disc – 2lb
    • 6" single disc - 4.5lb
    • 6" double disc – 9lb


Where can I view exercises to perform with a particular item?

    SPRI offers a free, downloadable product Exercise Guide with most of our products. You may access these guides on our website while on the product page of the item you are interested in.

Does SPRI charge sales tax on orders?

    We charge sales tax for orders shipping to CA, CO, IL, OH, NJ, NY, MN, NC, WA and WI. This will automatically be added to your order.

Freight Delivery

Freight Truck ( LTL) delivery

    We work with a variety of shipping companies to ensure the delivery of your order at the lowest cost to you! This is why your order was shipped via Freight Truck (LTL) instead of carriers like USPS, FedEx and/or UPS.

What is Freight Truck ( LTL) delivery?

    LTL stands for ’Less-Than-Truckload’ for a domestic shipment of pallets through a freight truck . By consolidating your order on pallet(s) and shipping via this method, we are able to keep your shipping costs low as opposed to billing you for multiple boxes/shipments. Depending on the number of pallets being shipped, more than one shipment may be necessary. LTL Shipments can be delivered to a home or business address.
    As for any shipment, the cost of shipping pallets is based on the weight, number of pallets, distance, and if any other extra services are required for delivery.

When should you expect delivery?

    Orders shipped via Freight Truck (LTL) usually can take up to 14 days for delivery. The freight company should contact you prior to delivery to schedule an appointment. These shipments are generally delivered with the following options; If you require one in particular , please let us know right away:
    • Lift Gate / Curbside Service: The truck used for delivery is equipped with a lowering mechanism called a lift gate to lower the item(s) curbside or equivalent. You will be responsible to move the item(s) from there.

    • Tailgate Delivery: The truck is parked at the nearest/safest location close to the delivery address . The delivery team is then responsible to move the item(s) to the tailgate (back) end of the truck. The customer receiving the product is responsible to unload item(s) from the truck. If this option is chosen and the customer is not able to remove the product(s) off the truck, re-delivery, storage and other service fees may be incurred.

How do I place an order?

    Placing an order with SPRI is easy. Either make your purchase on Spri.com or simply call 1-800-222-7774 to place an order with a member of our customer care team. Please note that orders cannot be modified after they are successfully submitted

Contact Us

Any questions? Please contact us online or call us at 1-877-989-6321.